The second-hand marketplace Members Share Anger About Sizing Changes
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its size classifications for female and kids' apparel without notifying every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
Vinted explained the new system was more in line with similar services.
They have suggested members to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Modifications
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Manual Updates
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods following member complaints.
